Vice President of Global Operations
Shane was Vice President of Professional Services at Ciena prior to joining Demand Energy. Prior to its acquisition, he was Vice President of Customer Service & Support at World Wide Packets. While there, Shane developed and implemented a successful global support, training, and professional services division.
Prior, Shane led global Systems Engineering and APAC business development at World Wide Packets, and spent the first 10 years of his career in the electric utility business at Douglas County PUD. Shane has over 20 years of combined electric utility and telecom experience leading the implementation of large scale IP-based optical networks, utility automation and SCADA projects.